On Trak Counselling

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On Trak Counselling

Service details

On Trak is a counselling service for young people living in the borough of Swindon who, at the time of referral, are experiencing mental health problems that are likely to respond positively to 'talk-based' therapies.
Following an initial assessment, the young person referred may be offered short, medium or long-term one-to-one counselling, usually on a weekly basis. Where it is felt to be appropriate and beneficial, the young person may be referred or directed to other support services who may be able to better meet the young person’s needs.
On Trak aims to ensure that all young people have access to the service free of charge regardless of age, gender, ethnic origin, sexuality, religious or cultural background. During the process, the young people are provided with:
  • a supportive relationship 
  • a safe place to express themselves
  • advice and guidance to promote good mental health
  • help with more effective ways to handle stressful situations
  • a better understanding of themselves and their relationship to their world
  • a greater awareness of their personal resources, abilities and ways to build self-esteem
Eligible young people are provided with the service for as long as the counselling remains therapeutically valuable.

Price

The service is available free of charge to young people that are:
• aged from 14 to 19 at the time of referral
• living in the borough of Swindon
• experiencing minor to moderate mental health problems that may be improved by attending one-to-one, talk-based therapy sessions

Main telephone

01793 466366

Email

ontrak@swindon.gov.uk

The page was last updated on 23 February 2023

Accessibility

On Trak accepts referrals from the young people themselves, their parents, guardians or carers as well as Swindon Borough Council social care workers or relevant Swindon Borough Council support services. 
You can make a referral using the form: 
Following the referral to the On Trak Service, arrangements will be made to undertake the initial assessment of the young person's circumstances and needs.

Service summary

On Trak is a counselling service for young people who, at the time of referral, are experiencing mental health problems that are likely to respond positively to 'talk-based' therapies.

Further information

Who can refer?

Referrals are encouraged from either the young people themselves or from parents, guardians or carers. 

To find out more, please contact the On Trak counselling service by email or phone. 

What happens once a referral has been received?

Following the referral to the On Trak service, arrangements will be made to undertake the initial assessment of the young person's circumstances and needs.

Youth Counselling web page on Swindon Borough Council Website

Client groups


Main address

Clarence House
Euclid St
Swindon
Wiltshire
SN1 2JH