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Service details

The Special Educational Needs Disability Information and Advice Support Service (SENDIASS) provides free confidential and impartial advice and support about matters relating to Special Educational Needs or Disability (SEND). 

This advice can be provided to children and young people from 0-25 with SEND, as well as their parents and carers.  You do not need to have an Education, Health and Care (EHC) Plan to use the service.


No it's a completely free service.

Main telephone

01793 466515



Opening times


The page was last updated on 27 September 2019


All parents and carers who believe their child or young person may have a special educational need or disability

Service summary

Information advice and support service for children and young people with special education needs and disability.

Further information

During term time we run a helpline between the ours of 10am and 2pm on Monday and Wednesday. Outside of these hours there is a 24-hour answer machine service.

Client groups

We aim to empower you by providing unbiased information, advice and support on local and national policies which will help you to make decisions about your education, or the education of children or young people you have responsibility for.  

We encourage all users looking for information to go to the SENDIASS webpage, where you will have the option to use the self-help portal, which will direct you to relevant information and sources of support.

We can also provide practical support and guidance on a range of issues including:
Help with informal discussions with education providers, ensuring everyone has an equal chance to express their views
Help with understanding the EHCP process and completing paperwork
Help with understanding formal reports
Support with preparing for and attending meetings
Support with various appeals’ processes
Help with contacting other agencies and voluntary groups

Main address

Wat Tyler West
Beckhampton Street

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