General information - coronavirus

For information on local services affected, as well as council measures to support residents and businesses during the coronavirus outbreak, visit the Swindon council website.

Stay alert

We can all help control the virus if we all stay alert. This means you must:

  • stay at home as much as possible
  • work from home if you can
  • limit contact with other people
  • keep your distance if you go out (2 metres apart where possible)
  • wash your hands regularly

Do not leave home if you or anyone in your household has symptoms.

The government guidance is changing: there is now a page of Frequently Asked Questions on the government website about what you can and can't do until 4th July, and what you can and can't do after 4th July, as well as more information on social distancing.

The NHS website has the latest information and advice on coronavirus, including how to avoid catching or spreading it, and what to do if you think you have symptoms.

Use the NHS online 111 coronavirus service if you think you have symptoms.

For information on local services affected, as well as council measures to support residents and businesses during the coronavirus outbreak, visit the Swindon council website.


Wash your hands

The NHS advises to:

  • Wash your hands with soap and warm water often – do this for at least 20 seconds
  • Always wash your hands when you get home or into work
  • Use hand sanitiser gel if soap and water are not available
  • Cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze
  • Put used tissues in the bin straight away and wash your hands afterwards
  • Try to avoid close contact with people who are unwell


Stay at home if you have coronavirus symptoms

Currently, the NHS advises you to stay at home if you have either:

  • A high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
  • A new, continuous cough – this means coughing a lot more for more than an hour, or 3 more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)
  • Anosmia - this is the loss of or a change in your normal sense of smell. It can also affect your sense of taste as the two are closely linked.

If you have any of the symptoms above you must stay at home and arrange to have a test to see if you have COVID-19- go to the government website testing page to arrange.

Do not go to a GP surgery, pharmacy or hospital.

Use the NHS 111 online coronavirus service to find out what to do.

How long to stay at home

  • If you have symptoms of coronavirus, you’ll need to stay at home for 7 days.
  • If you live with someone who has symptoms, you’ll need to stay at home for 14 days from the day the first person in the home started having symptoms.

If you live with someone who is 70 or over, has a long term condition, is pregnant or has a weakened immune system, try to find somewhere else for them to stay for 14 days.

If you have to stay at home together, try to keep away from each other as much as possible.

Read the NHS advice about staying at home.

Visit the government website for up-to-date guidance on coronavirus and answers to specific queries.

Accessing food and essential supplies

If you're clinically extremely vulnerable, advice on shielding is changing from 6th July. The government website has information on shielding, how to get food and essential supplies.

Coronavirus testing call centre announced

The government has announced that there is now a telephone number for people in England and Wales who do not have any access to the internet, or who have difficulty with the digital portals.

The Coronavirus Testing Call Centre is available to assist eligible individuals through the process of booking and taking a test for Coronavirus and can be accessed by phoning 119 between the hours of 7am – 11pm. The service can be accessed by people with hearing or speech difficulties by calling 18001 119 (in England and Wales).

NHS Test and Trace service launched

From Thursday 28th May 2020, anyone who tests positive for coronavirus will be contacted by NHS Test and Trace and will need to share information about their recent interactions. This could include household members, people with whom they have been in direct contact, or within 2 metres for more than 15 minutes. 

If you have been identified as having been in close contact with someone who has a positive test, you must stay at home for 14 days, even if you do not have symptoms, to stop unknowingly spreading the virus. 

If you are in isolation and develop symptoms, you can book a test at or by calling 119. If you test positive, you must continue to stay at home for 7 days or until your symptoms have passed. If you test negative, you must complete the 14-day isolation period. 

Members of your household will not have to stay at home unless you become symptomatic, at which point they must also self-isolate for 14 days to avoid unknowingly spreading the virus.

This page was updated on 24/06/2020.