Avoiding scams - coronavirus

Unfortunately scammers and rogue traders will always prey on people’s fears, and already scams linked to the coronavirus are emerging. The following are some examples of scams that have already been identified:

  • Bogus doorstep callers
  • Scam phone calls
  • Phishing emails
  • Online shopping scams
  • Over-pricing
  • Loan sharks

More information on coronavirus-related scams can be found on the National Trading Standards website.

How to protect yourself

National Trading Standards advises you to be aware of people offering or selling:

  • Virus testing kits – these are only offered by the NHS
  • Vaccines or miracle cures – there is currently no vaccine or cure
  • Overpriced or fake goods to protect yourself from coronavirus such as anti-bacterial products
  • Shopping or medication collection services
  • Home cleaning services

Protect yourself and others:

  • Don’t be rushed into making a decision. If it sounds too good to be true it probably is.
  • Only purchase goods from legitimate retailers and take a moment to think before parting with money or personal information.
  • Don’t assume everyone is genuine. It’s okay to reject, refuse or ignore any request. Only criminals will try to rush or panic you.
  • Ask for ID if someone claims to represent a charity. Be suspicious of requests for money upfront. If someone attempts to pressurise you into accepting a service they are unlikely to be genuine. Check with family and friends before accepting offers of help if you are unsure.



For advice on scams, call the Citizens Advice Consumer Helpline on 0808 223 11 33.

To report a scam, call Action Fraud on 0300 123 2040

Contact your bank directly if you think you have been scammed.



This page was last updated on 25/03/2020.