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Information, advice and advocacy

The Children and Families Act 2014 requires every local area to have an impartial information, advice and support (IAS) service in place.

In Swindon, a number of organisations have come together to provide this service, including:

The IAS will provide different levels of help, from information and signposting through to active support.

There may be occasions where parents and children (16+) disagree. However, we can still provide support to both the young person and his or her parents. We endeavour to work with the parents and young person in a way that best meets individual circumstances, whether that is through mediation or one-to-one support.

The views, opinions, ideas and suggestions of parents, carers, young people and children are of prime importance. Pivotal to Swindon’s SEND Local Offer is the commitment to advocate for children, young people and their families in providing the most appropriate tailored support for them.


Swindon SENDIASS Coffee Mornings

Following the success of the surgery slots offered at the September Branches meeting, Swindon SENDIASS have planned a series of coffee mornings.

These coffee mornings will have an information session, followed by a chance to talk to other parents and the opportunity to sign up to 10 minute surgery slots with SENDIASS and SEND officers.

The first three sessions have been booked for the 20th November, 18th December and 15th January at The Customer Service Hub, Orbital Shopping Park, SN25 4AN between 10am and 12 noon.

The coffee morning on the 20th November will have information about SEN support and the graduated response, in particular the Core Standards and what parents can reasonably expect schools to provide.

Andrew Myrie, the Local Offer and Early Help Development Officer, will also be joining SENDIASS to look at the new SEND Local Offer website with parents – a pop up session to check out what information we have and where there may be gaps for the information and help parents are looking for.




Citizens Advice Swindon
Sanford House
College Street entrance 
Tel: 0344 4994 114 
Email: advice@swindon.cabnet.org.uk
Web: www.citizensadviceswindon.org.uk



Guide for Parents and Carers


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