Early Help

What is Early Help?

Early Help is offering advice, support and direct interventions at the earliest point of identified need. The aims of Early Help are to support families to support themselves, to prevent problems escalating and to reduce the number of families needing statutory interventions.


Who should offer Early Help?

As a basic principle, the first person to offer support to a child or young person and their family should be the professional identifying the issue.


How do I know if Early Help is needed?

You should refer to Swindon’s agreed Right Help at the Right Time. Early Help sits within Level 2 within this document. Reading this will give you a sense of the types of issues that should be addressed by offering Early Help. It is recommended that all professionals working with children, young people and families familiarise themselves with this guidance.


You can download our Right Help at the Right Time here:


What if the family needs more than I can offer?

Swindon’s Family Intervention and Support Service provides more intensive targeted support to children, young people and families with more complex needs. You should discuss the case with someone from the Early Help Hub service on 01793466479.



Our commitment to the continued development of our Early Help Model is laid out in the following strategy document:



Swindon Borough Council
Civic Offices
Euclid Street