Emergency alarms

A 24 hour emergency monitoring system can help older and vulnerable people to remain living independently and safely in their own homes. It can be used for people who have a medical condition or who are prone to falls, and can offer security and peace of mind.

A pendant is worn either around the neck or as a wrist band and you can call for help simply by pressing a button. This sends an alarm automatically to the control centre where staff can arrange for you to get the help you need as soon as possible.

To have an emergency alarm you will need to have a telephone landline and a nearby electrical socket. The unit has an in-built microphone and a powerful loud speaker so that you can be heard from a distance. Once you have pressed your emergency button, your personal code is instantly recognised by the control centre's computer and a two-way speech link is set up with the centre.

Emergencies are responded to within minutes by arranging appropriate help from a relative or friend, your GP or emergency services.

A weekly charge will be made for emergency alarms; each control centre has their own price list and equipment available. You can get further information by clicking on the link below.

Please do check before you place an order to see if the control centre is able to add extra sensors to the alarm unit (should you decide you need them at a later date) to give you a full Telecare service.

Useful contact

Homeline Supervisor
Phone: 01793 464429
Email: homeline@swindon.gov.uk

A 24 hour emergency monitoring system can help older and vulnerable people to remain living independently and safely in their own homes.