Carers Assessments

The Council is committed to supporting carers who provide services looking after people in different circumstances. Carers are a vital resource for society; they support their loved ones to stay in their homes and improve the lives of adults. Under the Care Act 2014, everyone who defines themselves as being a carer is entitled to receive an assessment.

The carer's assessment gives you a chance to express your feelings and needs as a carer. It does not judge your ability to care for your spouse, relative or friend. The assessment takes up to a couple of hours by a dedicated carer support worker, or social worker if arranged by Adult Social Care and consists of an informal discussion on the impact on your life of caring for someone. It can reveal a lot to you as to how your life is affected by caring and what can be done to support you.

The Care Act 2014 ensures that carers are recognised in law in the same way as those they care for. The Council will then carry out a carers’ assessment. 

What is a carer's assessment?

A carer's assessment is a conversation with you that will help us understand the physical, emotional and practical impact that caring has on your life and to ensure you can access appropriate support services to help you in your role. The level of support you will receive from the Council will depend on a number of factors; however, we will sign post you to other service providers who will as a minimum provide you with advice, support and guidance.

The assessment will enable us to understand important issues such as whether you are able and willing to carry on caring, whether you want to work, whether you want to study or do more socially.

The carers assessment can be carried out at the same time as the assessment of the person you care for, if the person you care for agrees to this; however, the level of support you receive will be assessed separately. You can ask for a carers assessment even if the person you look after is not receiving support from the Council. Under the Care Act 2014, everyone who defines themselves as being a carer is entitled to receive an assessment. 

Who can have a carer's assessment?

Any carer over the age of 18 is entitled to a carer's assessment and to receive help and support as a carer. Swindon Borough Council, through a partnership with Swindon Carers Centre provides dedicated carer support workers to help you to access the support and information you need as a carer.

How much does it cost?

There is no charge for information and advice and we are more than happy to provide it to carers. There is no charge for a carer's assessment but there may be a cost for any support services that we agree you will need to help you continue caring. If you receive services from a local voluntary organisation, these are generally provided free of charge. 

Why have an assessment?

The Carer's Assessment is the gateway to many of the support, information, and services that are available to carers in Swindon. It enables the experienced support workers to target support to your specific circumstance. During the assessment, the assessor can identify and suggest ways of obtaining any support needed and, if agreed with the carer and cared for, assist in organising it. You may also be eligible for a carer's Personal Budget.

Benefits of a carer's assessment include:

  • Emotional and practical support
  • Signposting to relevant services and carer groups
  • Access to a Carers Emergency Card
  • Possible access to a carer's Direct Payment
  • Receive information specific to your circumstances and a regular newsletter if registered with Swindon Carers Centre 

How to get in touch

You can contact Swindon Carers Centre on 01793 531133 or use the link above to submit an initial contact form. Alternatively, you can contact the Adult Social Care team.